Citizens Advice Havering

HOW TO DEAL WITH DAMP/REPAIRS WHEN RENTING PRIVATELY: MONTHLY ADVICE COLUMN – JANUARY 2023

HOW TO DEAL WITH DAMP/REPAIRS WHEN RENTING PRIVATELY

Question:

As the weather has turned colder, I’ve noticed mould and damp in our flat. It’s mainly  in our bedroom, including some black mould on the carpet. I’ve been chasing our  letting agency, who say they’ll speak to our landlord. I’m really worried about how this might affect our health. Our tenancy agreement isn’t up for eight months, what can I do?

Advice:

It’s good that you’ve already raised the issue with your letting agency.

Unfortunately, it isn’t  always easy to work out the cause of mould or damp

This can make it difficult to work out if  your landlord is responsible, unless there’s an obvious cause, like a leaking roof.

There are many causes of damp that properties can get. The most common are rising,  penetrating, construction and condensation damp. On our website there is information that  may help you work out what type of damp you have, who is responsible and what you can  do. Check your tenancy agreement too for mentions of repairs and damp, and reach out to  Citizens Advice on anything you’re unsure about.

A landlord will have to act in relation to damp if it makes the property unsafe for someone to  live in. This could be for example, if it is making the tenant or a member of their family ill. The landlord will also be responsible if the damp is related to repairs they should have carried  out, like if heaters are broken. If the damp has damaged items that the landlord is  responsible for, such as carpets and window frames, they’ll likely have to cover the cost of  repairs. 

One of the most common causes of damp is condensation. To prevent this, it’s important to  keep homes well-heated and well-ventilated,

but for a lot of people this will be trickier to do  given the colder weather and higher heating costs. You may be eligible for help to insulate  and heat your home, and should visit our website to find out more.

On our website we also have advice on things that can make damp worse and may impact  the landlord taking responsibility for repairs. These include drying clothes on heaters or  blocking air vents.

If your landlord is responsible for the damp in your property but doesn’t act, there are steps  you can take, such as reporting them to the local authority. If you’re in social housing you  might also be able to use the landlord’s formal complaints procedure. There is more  information about this on our website. If it reaches the point where you want to get out of a  fixed term tenancy agreement early, do speak to an adviser first, as there might be better  ways to approach the issue.