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Citizens Advice Havering is a Local Charity: We help people find a way forward by providing advice and information to people in Crisis.

We Are Here To Help You Find a Way Forward

We help the majority of our clients by email and over the phone however, we may see clients face to face by appointment. Please visit the help page to use one of the ways below to get help,  answers and the best way forward for your case and circumstances.

01.

QUICK
ANSWERS

Self help option: Search our national database for answers.

02.

EMAIL
AN ADVISOR

Send a detailed message and we will respond within 5 days

03.

CALL
ADVICE LINE

Speak to an adviser: Click to see phone numbers and hours.

04.

VISIT
IN PERSON

Book a 30-minute appointment at one of our community hubs.

Success Stories

Debbie

Debbie was supported by us through the Tribunal process in respect of her claim for constructive dismissal and sex discrimination. She was empowered to settle through judicial mediation for £30,000 tax-free plus a reference.

Ron

Ron came to us with less than 2 years’ service; he was worried that he was being forced out of his employment due to having a stroke. We helped him to raise a grievance in respect of disability discrimination. Unfortunately, he was dismissed but was able to settle for a tax-free sum of £30,000.

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2023 Annual Review (Highlights)

Excerpt from Annual Review - 2022/2023

The past year has shown how much Citizens Advice is needed in Havering.

As our local residents struggle to make ends meet, we have seen once again the demand for our service increase. The data and statistics that we collect show clearly how household debts rise, that many more people require crisis support (food bank vouchers, for example), and that disabled people are disproportionately affected by the cost-of-living crisis. But advice services are under pressure as Citizens Advice Havering and its funders also feel the pinch due to soaring costs...

At Citizens Advice Havering we believe this situation can only be tackled by working in partnership to achieve three things: