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We are here to help you Find a way Forward

These are the 4 Main ways you can get help.


Self help option: Search our national database for answers on any issue.


Send a detailed message and we will respond within 5 days


Speak to an adviser: Click to see phone numbers and hours.


Book a 30-minute appointment at one of our community hubs.

Get A Quick Answer Here

Select the topic that you need help with and explore our database of helpful articles and resources to solve your problem or answer your questions.


Take note of the opening hours and Please be patient when calling as waiting times could be longer than normal. 

At Citizens Advice Havering we believe no one should have to face problems without good quality, independent advice.

Local Advice Line

0808 189 8273

Monday Wednesday Friday: 10am-12:30pm

Tuesday: 10am - 4pm
Thursday: 1pm - 3:30pm
National Advice Line

0800 144 8848

Mon-Sat: 9:00am – 5:00pm

Book an In-Person Appointment

We offer a limited number of in-person appointments in community hubs around the borough. This is by appointment  only. Check the LOCATION and click to book a place on the calendar. 

Please note: we have a very limited number of appointments so if you are unable to make your appointment, please cancel and rebook an alternative day & time. Thanks for your understanding,